Privacy Policy

1. Introduction

SidekickBox (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our subscription box service and website.

2. Information We Collect

Personal Information

• Name and contact details (email, phone, address)
• Payment and billing information
• Delivery preferences and special dietary requirements
• Account credentials and subscription preferences

Usage Information

• Website browsing data and cookies
• Device information and IP addresses
• Subscription activity and preferences

3. How We Use Your Information

• Process and fulfill your subscription orders
• Communicate about your account and deliveries
• Improve our products and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Delivery partners to fulfill orders
• Payment processors for secure transactions
• Service providers who assist our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing or request restrictions
• Data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last modified” date. We encourage you to review this policy regularly.